Frequently Asked Questions

After clicking the “Login” button on the homepage, click the “Reset Password” button. You will need to verify the request by checking your email and following the verification steps to reset your Nuthouse account password.

Your email address is your identifier and therefore cannot be changed. Please ensure your login credentials are kept secure. Should you wish to use a new email address, a new account and credentials need to be created. Please contact Customer support for additional information and to update other personal details.

To update your poker username, please go to your Profile Settings where this can be done.

This is usually instant, but it could take up to 2 hours depending on the payment method. Please contact the customer service team if you experience any issues.

If you disconnect from the poker lobby during a game, you will pay its blinds and ante automatically, and auto-fold every hand for as long as you are disconnected.

When you reconnect (which can be done by going back to the web page and logging into the poker again), the tournament table will be opened automatically, and can sit in to resume gameplay.If you experience interruptions in the gameplay, it may have been caused by unexpected network glitches. Please refresh the browser and log back into the poker lobby, and the table will re-opened and the gameplay will resume.

We accept credit cards and crypto payments. The available coins are BTC, BNB, ETH, USDT, LTC, TRON, XRP, SOL, USDC

Hand histories are available during gameplay and can be accessed later via the settings or profile menu under “Hand History"